Privacy Policy

Effective Date: October 1, 2024

Last Updated: October 1, 2024

1. Introduction

Welcome to BrandTrolly! We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website brandtrolly.com and make a purchase from us.

2. Information We Collect

We collect various types of information from you, including:

Personal Information: This includes your name, email address, billing address, shipping address, and payment information (credit card details, PayPal account information).
Account Information: If you create an account, we collect your username and password.
Order Information: We collect details about the products you purchase, your order history, and preferences.
Usage Data: We gather information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site.
Cookies: We use cookies to enhance your experience on our site. Cookies are small files stored on your device that help us understand how you use our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process your orders, manage payments, and deliver products to you.
Customer Support: To respond to your inquiries, provide assistance, and improve our customer service.
Marketing Communications: To send you promotional materials, newsletters, and updates about our products and services. You can opt out of these communications at any time.
Website Improvement: To analyze usage patterns and improve our website’s functionality and user experience.
Fraud Prevention: To monitor transactions and prevent fraudulent activity on our site.

4. Data Sharing and Disclosure

We may share your personal information with third parties in the following situations:

Payment Processors: We use third-party payment processors such as Braintree and Authorize.net to handle your payment information securely. These processors have their own privacy policies regarding the information we are required to provide to them for your payment transactions.
Shipping Partners: We share your information with shipping providers to fulfill your orders and deliver products to you.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

5. Data Security

We take the security of your personal information seriously. We implement a variety of security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: Your payment information is transmitted using SSL (Secure Socket Layer) technology, ensuring that your data is secure during transmission.
Access Control: We restrict access to your personal information to employees and contractors who need to know that information to process your order or provide services to you.

6. Your Rights

You have the following rights regarding your personal information:

Access and Correction: You have the right to access and request correction of your personal information.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.